Hiring in-house vs. working with BrandHaul.

For most small to mid-size logistics companies, yes. Our plans are designed to cover the full spectrum of marketing — brand strategy, web design and development, content creation, SEO, social media, paid ads, and sales collateral. You get access to a team of specialists instead of relying on one person to do everything. For larger companies with complex internal communications or event-heavy strategies, we typically work alongside an internal marketing coordinator rather than replacing the function entirely.

Absolutely, and this is actually one of the most effective setups we see. Your internal person handles day-to-day coordination, vendor relationships, and company communications while we handle the specialized work — website design, SEO strategy, content creation, and campaign execution. We integrate with your existing workflows and treat your internal team member as a partner, not a competitor. They get better tools and strategy support, and you get more output without hiring three more people.

Onboarding starts with our Foundation Build, which is a structured discovery and build phase. We interview your leadership team, study your competitors, audit your existing materials, and develop your brand strategy and messaging framework. From there, we build your website, create your core content, and set up your marketing infrastructure. The whole process takes about 6-8 weeks. By the end, we know your business well enough to execute ongoing marketing without constant hand-holding from your team.

The Foundation Build is a one-time project with a defined scope and deliverable. After that, our ongoing retainer plans are month-to-month subscriptions. There are no long-term contracts or cancellation penalties. We earn your business every month by delivering results, not by locking you into a commitment. Most clients stay because the work speaks for itself, not because they're contractually obligated.

Yes. Our retainer plans are flexible subscriptions. You can pause if you need to redirect budget temporarily, or cancel at any time with 30 days notice. If you pause, we'll pick up right where we left off when you're ready to resume. We don't penalize you for making smart business decisions about your budget.

Yes, 100%. Everything we create for you — brand guidelines, website code, content, designs, strategy documents, source files — belongs to you. We don't hold your assets hostage or charge extra for source files. If you ever decide to move on, you take everything with you. We believe in earning your loyalty through great work, not through vendor lock-in.

Our Foundation Build includes a deep discovery process. We interview your team — leadership, sales, operations — to understand your services, your customers, your competitive advantages, and your growth goals. We also research your competitors, analyze your market position, and study how shippers in your space search for and evaluate providers. Because we work exclusively with logistics companies, we already understand the industry fundamentals. The discovery phase is about learning what makes your company specifically different, not learning what a 3PL does.

We design everything to be portable. Brand guidelines, source files, website code, content strategy documents, SEO playbooks, and analytics dashboards are all yours. If you eventually hire an in-house team, we'll help with the transition — walking your new team through the strategy, handing over institutional knowledge, and making sure nothing falls through the cracks. Several of our clients have graduated to in-house teams using the foundation we built. We consider that a success, not a loss.